How to register for a guarantee for the product I've purchased?

  • Profile Image
    brought
    Asked on June 02, 2020 at 10:02 AM

    I do not want to make a claim!!!!! I have just purchased a fork and a spade and I simply want to register my 10 year guarantee. Why cant you just tel

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    Bojan_J
    Answered on June 02, 2020 at 10:40 AM

    Greetings and thank you for your message.

    If you have purchased products using JotForm, please contact form owner for additional information. JotForm provides you an option to create the forms, and we are not able to provide you with the details about the services and content from the form.

    If you have received a confirmation email when you purchased the products, please use the reply-to option to get in touch with the form owner. If this is not the case, please contact the person who sent you the form link.

    Thank you for your understanding. 

  • Profile Image
    brought
    Answered on June 02, 2020 at 11:28 AM
    I did not purchase using jotform. I simply purchase the products online
    via amazon.
    There is no form owner so how can I simply register the
    guarantees?????????????????????/
    ...
  • Profile Image
    Sam_G
    Answered on June 02, 2020 at 12:17 PM

    Hi Brought,

    You may contact the owner of the product on amazon. So that they can walk you through on how to register for the guarantees.

    Let us know if you need further assistance.

  • Profile Image
    brought
    Answered on June 02, 2020 at 03:28 PM
    I will try and contact Amazon, but the guarantee surely comes from the
    product manufacturer rather than the supplier. Please do not push me aside
    as it clearly shows a 10 year guarantee on the spade and fork, which is a
    guarantee from Spear & Jackson. i just need a guarantee registration,
    which cannot be difficult for you to provide
    ...
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    EltonCris
    Answered on June 02, 2020 at 06:28 PM

    Just FYI, JotForm is an online form building platform. It's possible that the form you've filled out was created here at JotForm so we suggest contacting the form owner since we do not have any affiliation with our user's business or service.

    Hope this clears your question.

  • Profile Image
    brought
    Answered on June 03, 2020 at 06:28 AM
    No its not clear what you mean. Why are you referring to a form and who is
    a form owner - what does this mean? I simply want to register a guantee
    for two Spear & Jackson products. Do I use a Jot Form to do so or not. If
    not, do I do it with Spear & Jackson diect or with Amazon?.
    ...
  • Profile Image
    Bojan_J
    Answered on June 03, 2020 at 07:47 AM

    Thank you for your reply.

    If you did not use JotForm to order your products please contact the person you have purchased the products from. Also, if you have purchased original Spear & Jackson products, you can contact them directly to learn more about a guarantee. You can use the following link to contact them:

    https://www.spear-and-jackson.com/contact-us

    Let us know if you have any additional questions.