When I try to Add Emails to Notification it still only shows that I have notification

  • Profile Image
    Asked on July 02, 2013 at 11:07 AM

    I'm trying to send the form to other emails for notifications but I'm not able to

  • Profile Image
    Answered on July 02, 2013 at 11:52 AM


    I checked your form's notification setup and don't see any issue with that. You have set up two notification in your form which send email notification to "info@giddycity.com" and "info@realvisionz.com".

    I see that the emails are getting delivered to one of the email id:

    /var/log/jotform/amazonSES.log:[01/Jul/2013:16:21:15 -0400] 31815650817860 AmazonSES Sent email to info@realvisionz.com - MessageID:0000013f9be57d07-424674cf-3c64-44fc-b64f-afd91a36b2c6-000000 - RequestId:c7dc6f71-e28b-11e2-8860-a5b861eb366d

    I see that emails are not getting delivered to "info@giddycity.com". Here is the log for your reference:

    /var/log/mail.log:Jul 1 16:00:31 us-app2 sm-mta[19198]: r61K0I4r019191: to=<info@giddycity.com>, delay=00:00:13, xdelay=00:00:13, mailer=esmtp, pri=124779, relay=mailstore1.secureserver.net. [], dsn=5.0.0, stat=Service unavailable

    Is it possible for you to use a different email id and see if you are able to receive emails?