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    Google Spreadsheet is not updating

    Asked by governoRPC on July 02, 2013 at 11:50 AM

    If I change the spreadsheet after integration, it continues being updated even with a new column?

    I made the integration, ok, but after I create one column in spreadsheet, with a SUM.

    But now I can't see new entries.


    Page URL:

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    Answered by EliezerN on July 02, 2013 at 12:07 PM


    If you modify the spreadsheet, add new columns or add special characters the integration will breaks, that's the reason  why the spreadsheet is not being updated. I will ask you to remove the integration and then rebuilt it. 

    If the issue still persists after rebuilding the integration, don't hesitate to contact us.


  • Profile Image

    Answered by governoRPC on July 04, 2013 at 04:47 PM

    I made the reintegration again, but... dont update.

    I left untoutchable the spreadsheet, but again dont updated...

    I read something about special character problems, maybe it the problem?

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    JotForm Support

    Answered by Mike_T on July 04, 2013 at 05:06 PM

    Google Spreadsheets do not accept field labels that are starting from digits.

    Please remove these digits and then re-integrate the form.

    If it does not help in your case, please let us know. So that we will be able to investigate it further.

    Thank you.

  • Profile Image

    Answered by governoRPC on July 05, 2013 at 04:42 PM

    Hi, Mike,

    the number directs the User.

    It's possible I start with a hyphen or point, and then the number? -1) Or .1)



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    JotForm Support

    Answered by Mike_T on July 05, 2013 at 06:03 PM

    I do not think that this will work, but your solution with letters looks great.

    I have cloned your form, made some tests and found that you have some fields without labels.

    You will need to add any labels to fix the issue.

    If you do not want to show these labels on the online form, please inject the following CSS:

    #label_19, #label_21, #label_23, #label_25 {display: none;}

    I hope it will solve your problem with the Google Spreadsheet integration.