Account Locked on my other computer :(

  • Profile Image
    Leigh Abromavage
    Asked on June 02, 2020 at 02:44 PM

    Hi,

    I successfully logged in on my computer and then tried to log in on my other one but now it says it's locked.  Can you please advise?

    Thank you,

    Leigh

  • Profile Image
    Kenneth_C
    Answered on June 02, 2020 at 05:38 PM

    Thank you for reaching support,

    I have reactivated your login, please make sure to enter the correct login details.

    If in case you forgot your password, feel free to reset it: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Let us know if you need further assistance.

    Best.