What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to attach documents to the form and then have those documents emailed as attachments?

    Asked by Niav on July 02, 2013 at 01:32 PM
    email attachments email attach
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    Answered by EliezerN on July 02, 2013 at 02:07 PM

    Hello, 

    You can accomlish that by adding a File Upload field to your form. With this feature your form users will be able to upload files and you will receive those files in your email with  as attached docs. 

    to find that feature follow the next steps:

    1. While editing your form go to Form Tools.

    2. Then take the File Upload option and drag and drop it where you wish.

    When someone submits your form you automatically will receive a notification with your form information and the uploaded file.

    You can learn more about Upload field Here.

     

    I hope this helps.

    Thanks!

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    Answered by Niav on July 02, 2013 at 02:35 PM
    Hi thank you for your response.
    It embeds a link to the email but not an attachment. Is it possible to have the document come in as an attachment?
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    JotForm Support

    Answered by Mike_T on July 02, 2013 at 03:13 PM

    I am sorry to inform you, but this is not possible. File attachments can extremely increase the server load and email sending costs for us, since we allow large uploads up to 1GB.

    You will need to click on the upload links to download the files. Also, it is possible to integrate our forms with third party 'file sharing' services like Google Drive, Dropbox, Box.net and FTP, so we will send the uploads to these services automatically.

    Thank you.

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    Answered by coastalbendinnovation on September 17, 2014 at 05:08 PM

    When I do Salesforce integration with Jotform, is it possible to forward the form's link to an uploaded file to Salesforce?
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    JotForm Support

    Answered by Welvin on June 28, 2016 at 03:43 PM

    @Niav: We're happy to inform you that you can now get the uploaded files as email attachments. Please try it and let us know if you found some issues. Here's our blog post for the release: https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments

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    JotForm Support Manager

    Answered by Jeanette on August 19, 2016 at 12:04 PM

    I am very glad to inform you that now you can attach any specific file (not only uploaded files) in the autoresponder for your users!

    Please check for more details here:

    https://www.jotform.com/blog/237-New-Feature-Attach-Files-to-Autoresponder-Emails