How to send an email notification with different reply-to address according to location?

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    MMI01
    Asked on June 02, 2020 at 04:37 PM

    I have the same form for four businesses and the reply-to email on the recipient email is the same on all of them but they need to be different. One location is getting all of the recipient responses. HELP!

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    Kevin_G
    Answered on June 02, 2020 at 08:45 PM

    I assume you have a way to identity each location, for example, a drop down, check box or radio button with the 4 different locations listed and the submitter is selecting the correct one while filling out the form, if so, you may set up conditions to send the corresponding email, this guide will help you to do so: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    If you have not such field on your form, you will need to add it in order to know where the form is being submitted from and trigger the condition, note that you will need to set up 4 different email templates, each one with the desired information, and the conditions will send each one according to the selection. 

    I hope this helps.