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HBCTCIAsked on June 2, 2020 at 4:45 PM
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Bert_AReplied on June 2, 2020 at 8:56 PM
Hi @charlescaldon34,
Thank you for reaching out.
What I did is canceled your new Bronze plan and refunded your full payment.
By the way, please note that the 50% off only applies on yearly terms.
Please click HERE to proceed with the discounted upgrade properly.
Let me know should you have further questions. -
HBCTCIReplied on June 2, 2020 at 9:28 PMThanks for making that clear Bert. When I clicked on the bronze package I
saw the two options the $14.50 if it's monthly and then the yearly one, so
based on my disposal income at this time I can commit to the $14.50. Can
this be accommodated?
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jherwinReplied on June 2, 2020 at 11:29 PM
Unfortunately, we do not have the option to apply the 50% discount on monthly plans. All of our 50% discounts are only for yearly and bi-yearly plans.
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HBCTCIReplied on June 3, 2020 at 9:28 PMOk, thanks.
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