I just upgraded, why isn't this reflected on the account?

  • suzywca
    Asked on June 2, 2020 at 5:33 PM

    I just purchased the monthly plan for $19 dollars yet it still shows me as a Free Account

  • Kevin Support Team Lead
    Replied on June 2, 2020 at 9:39 PM

    I have checked your account and it seems like this was upgraded to the paid status, kindly check and confirm the upgrade is applied to your account now. 

    Thanks.