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  • Profile Image

    Email never arrives

    Asked by RiverCityRides on July 02, 2013 at 02:10 PM

    I created a new form, embedded it on my site, and all looks/works fine.

    However, the submissions are never sent to me via email. I can only see the messages when I log into Jotform.

    I tested the form myself after finding out someone submitted the form and I did not get the email, my email never comes through.

    Thoughts?

    Page URL:
    http://www.rivercityrides.ca/rentals/booking/

    email Submissions new form JotForm
  • Profile Image

    Answered by RiverCityRides on July 02, 2013 at 02:26 PM

    Fixed. Set sender to noreply.

  • Profile Image

    Answered by sidharth_kch on July 02, 2013 at 02:29 PM

    @RiverCityRides

    Glad to know that your issue was resolved. 

    I see that the notification email was delivered. Here is the log for your reference:

    /var/log/jotform/amazonSES.log:[02/Jul/2013:14:25:38 -0400] 31788758149270 AmazonSES Sent email to rentals@rivercityrides.ca - MessageID:0000013fa0a1ff6d-062f98f9-fbd3-4c49-9117-b0f16ada19ea-000000 - RequestId:cb841b43-e344-11e2-bde9-a51d34feec6b

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image

    Answered by RiverCityRides on July 02, 2013 at 02:32 PM

    Yep, that is the test one I just submitted. the other 3 never got through.

    Works now using noreply. All good, thanks.