Email never arrives

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    Asked on July 02, 2013 at 02:10 PM

    I created a new form, embedded it on my site, and all looks/works fine.

    However, the submissions are never sent to me via email. I can only see the messages when I log into Jotform.

    I tested the form myself after finding out someone submitted the form and I did not get the email, my email never comes through.


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    Answered on July 02, 2013 at 02:26 PM

    Fixed. Set sender to noreply.

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    Answered on July 02, 2013 at 02:29 PM


    Glad to know that your issue was resolved. 

    I see that the notification email was delivered. Here is the log for your reference:

    /var/log/jotform/amazonSES.log:[02/Jul/2013:14:25:38 -0400] 31788758149270 AmazonSES Sent email to - MessageID:0000013fa0a1ff6d-062f98f9-fbd3-4c49-9117-b0f16ada19ea-000000 - RequestId:cb841b43-e344-11e2-bde9-a51d34feec6b

    Should you have any questions please feel free to contact us.



  • Profile Image
    Answered on July 02, 2013 at 02:32 PM

    Yep, that is the test one I just submitted. the other 3 never got through.

    Works now using noreply. All good, thanks.