Why does my account keep downgrading?

Hi,

I keep getting downgraded even after I updated my billing information.

Can you help?

Brett Bayless

(949) 887-2465

It seems earlier your payment was not successful and that is the reason why your account was downgraded to free plan. 

I did check your account and it seems now your account is successfully upgraded to storage yearly plan. Please click on the following URL to check your latest invoice: https://www.jotform.com/invoice?u=brettbayless&id=2020-06-02_22:49:48

Hope this helps.

Do get back to us if you have any questions.