Reached monthly limit

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    Monika 
    Asked on June 02, 2020 at 11:00 PM

    If I reached my monthly limit in May, will it start over in June?

    My form was disabled for May because of mass usage but now that it’s June the form doesn’t seem to be working still. Can someone please help me immediately 

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    Vanessa_T
    Answered on June 03, 2020 at 02:18 AM

    Monthly limit resets every first of the month. However, there are other limits that are not considered monthly, as such, depending on such limit, you may need to delete submissions, free up space or upgrade.

    I can see your account and forms are active. Let me know if you still need further assistance.