What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to Download Excel File via Submission Window

    Asked by swatupup on July 02, 2013 at 03:55 PM
    JotForm excel
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    Answered by jefreylandicho on July 02, 2013 at 04:25 PM

    I was able to replicate the same issue you are experiencing and have forwarded your concern to our developers to investigate what is causing this issue. Kindly wait for their response.

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    JotForm Support

    Answered by alp_deniz on July 03, 2013 at 10:33 AM

    You may now download your submissions. Thank you for your understanding.

    Best

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