Jotform Connection not Private error

  • Istorya
    Asked on June 3, 2020 at 3:19 AM

    Hello Jotform Team,


    I hope this email finds you well and good. I would like to ask your advice regarding an issue we're having with one of our forms.

    We get this error every time we use this form 

    It started last June 2. We choose not to use the form in the meantime because it seems like a security problem.

    What do you advise we do? Thank you in advance.

    1591168734WhatsApp Image 2020 06 02 at 9 Screenshot 10

  • Richie JotForm Support
    Replied on June 3, 2020 at 6:19 AM

    I have checked your form but I can't seem to replicate the issue at my end when I tested your form link https://form.jotform.me/Istorya/to-order

    I have tested this with my android and IOS mobile phones but I can't replicate the issue.

    Our SSL certificate is in good standing.

    Jotform Connection not Private error Image 10

    May we know if the issue still remains?

    Looking forward for your response.