Jotform Connection not Private error

  • Profile Image
    Istorya
    Asked on June 03, 2020 at 03:19 AM

    Hello Jotform Team,


    I hope this email finds you well and good. I would like to ask your advice regarding an issue we're having with one of our forms.

    We get this error every time we use this form 

    It started last June 2. We choose not to use the form in the meantime because it seems like a security problem.

    What do you advise we do? Thank you in advance.

    1591168734WhatsApp Image 2020-06-02 at 9

  • Profile Image
    Richie_P
    Answered on June 03, 2020 at 06:19 AM

    I have checked your form but I can't seem to replicate the issue at my end when I tested your form link https://form.jotform.me/Istorya/to-order

    I have tested this with my android and IOS mobile phones but I can't replicate the issue.

    Our SSL certificate is in good standing.

    15911795431.png

    May we know if the issue still remains?

    Looking forward for your response.