Cannot change username and password

  • Judithwoolven
    Asked on June 3, 2020 at 7:38 AM

    can some one help i have managed  to change the notifcation email address so the submission form goes to someone elses email account and not mne

    how do you change the login details for the username and password so some one can take control as i built the website and built the jotform in it and now its ready to hand overto the peopel so they can login and not me

    i have tried changing the user profile and password andnow i seem to have 3 or 4 names and password 

  • Vanessa_T
    Replied on June 3, 2020 at 9:10 AM

    Kindly go to your My Account > Profile page and click on the edit links on the right side of each info.

    Cannot change username and password Image 10

    Please note that you cannot use email addresses or usernames that are already used by other accounts.