Unable to download submitted files

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    KarenTrue
    Asked on June 03, 2020 at 11:23 AM

    Hello,

    When we receive a form with a file upload, the links are no longer working. The links were working as recently as last week. We receive this error message. (A screenshot is also included below). Your help is so much appreciated. These are employment application forms that we need to follow up on. Thanks very much.

    Best,

    Karen

  • Profile Image
    Bojan_J
    Answered on June 03, 2020 at 01:39 PM

    Greetings Karen.

    Thank you for your message.

    Please note that you need to be logged in to view files from submissions. You can disable this from the account settings:

    Please let us know if this resolved your problem.

    Thank you for your cooperation.