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wshorrAsked on June 3, 2020 at 11:41 AM
Hi, I have created a form, entered the Authorize.Net API Login ID and Transaction Key, but no information shows up in Authorize, either in transactions or the CIM.
I checked the box to authorize only. We would like to use the form to get credit cards to put on file only - this using the Authorize.Net Customer Information Manager.
My form is here:
https://form.jotform.com/201544672972056
Info about Authorize.Net CIM here
https://www.authorize.net/our-features/secure-customer-data.html
I don't get any errors and the form results show up in JotForm
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Bojan Support Team LeadReplied on June 3, 2020 at 2:06 PM
Greetings and thank you for your message.
After checking your form, I can see that your form has only one product and that is free. To edit the product price, you can click the edit link:
You will be able to update the price from here:
Don't forget to save the product changes after you are done updating it.
Please try to update the product price or add a new product, and let us know if you are still facing issues.
Thank you for your cooperation.