Is there any phone support?

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    Asked on June 03, 2020 at 12:01 PM

    Is there any phone support?  We have a few issues that we can't seem to resolve with the online support.  Thanks, Mary

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    Answered on June 03, 2020 at 03:14 PM


    Unfortunately, we don't provide live phone support. You can post your inquiry here on our Support Forum or email us at, and we will gladly assist you. 

    Also, I see that you have opened a multiple thread with regards to aligning the patient name field with DOB, which was answered by my colleague already.

    Please refer to this thread to see the answer

    If you're currently experiencing a different issue, you can open up a new thread and we'll respond to it as soon as possible. 

    Thank you.