Is there any phone support?

  • Profile Image
    stantonmary
    Asked on June 03, 2020 at 12:01 PM

    Is there any phone support?  We have a few issues that we can't seem to resolve with the online support.  Thanks, Mary

  • Profile Image
    Lorenz_A
    Answered on June 03, 2020 at 03:14 PM

    Hi,

    Unfortunately, we don't provide live phone support. You can post your inquiry here on our Support Forum or email us at support@jotform.com, and we will gladly assist you. 

    Also, I see that you have opened a multiple thread with regards to aligning the patient name field with DOB, which was answered by my colleague already.

    Please refer to this thread to see the answer https://www.jotform.com/answers/2358987-Name-and-DOB-as-one-entry-are-not-displaying-side-by-side-

    If you're currently experiencing a different issue, you can open up a new thread and we'll respond to it as soon as possible. 

    Thank you.