PayPal issues

  • NelsonEmily
    Asked on June 3, 2020 at 12:16 PM

    I'm having issues getting the PayPal checkout to appear at the end of my form. The checkout page is blank and not required even though the settings seem to be in place.

    Jotform Thread 2365628 Screenshot
    Page URL: https://form.jotform.com/200485972383058
  • enterprisesupportteam
    Replied on June 3, 2020 at 3:57 PM

    Hello @NelsonEmily,

    Thank you for contacting our support team.

    After checking the form that you have provided for us, I have not been able to replicate the issue that you are mentioning. When I access your form and reach the final page, it seems that the PayPal Checkout integration is appearing correctly.

    Here is a screenshot to demonstrate how I am seeing your payment field from my end:

    1591214154Screenshot (215) Screenshot 10

    May we please now if the form is embedded on any website? If so, can you kindly provide us with the link to the website where the form is embedded?

    We look forward to your response.