Appointment Field: time slots are getting disabled even though the limit is not reached.

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    spoonerlibrary
    Asked on June 03, 2020 at 01:05 PM

    Hi, I have the group setting set for times and have 5 as the max number of times that specific time can be chosen. Yet, today I noticed my 12:45 slot closed after only 3 people selected that time. It did work correctly for our 10:00 time slot. It closed out at exactly 5. It won't even let me, on my end, fill the 12:45 slot for my patrons. Thanks.

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    BDAVID
    Answered on June 03, 2020 at 05:35 PM

    Hi, I cloned your form, and the issue reproduce on my end too, only 3 selections have been made:

    And those time slots are now disabled:

    It shouldn't be the case since the availability is set to to allow 5. I'll report this issue to our back-end team. You will be updated here.