First Jotform User

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    Asked on June 03, 2020 at 01:40 PM

    I have a few questions...

    First, how do we know the security of Jotforms. We are seeking to post the link on our site but are concerned of just anyone having access to it outside of our internal users. I haven't published the form yet.

    are there training videos to use to make it better?

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    Answered on June 03, 2020 at 05:48 PM

    Hi there,

    Thank you for reaching out.

    At Jotform, ensuring the privacy and security of your data is a top priority for us. ... 
    You may refer to our Security page for more related information: 

    For users collecting  sensitive healthcare information, we have HIPAA compliant plans, to ensure no private data is compromised. And, if you're collecting data in or from Europe, no need to worry because 
    Jotform is also GDPR compliant.

    Apart from HIPAA compliance feature, there is an option to encrypt form data with the private key, which is provided only to form owner. This feature is available to all users: 

    If you have any further questions on security, please let us know.

    Thank you for contacting us!