Login authentication from google: I would like to change my password

  • Profile Image
    gentlefootdoctor
    Asked on June 03, 2020 at 01:45 PM

    i used google to sign in. 

    it will not let me change my password. 

    please advise. 

  • Profile Image
    Niko_N
    Answered on June 03, 2020 at 02:56 PM

    Greetings,

    If you signed up with Google the password was not created. You will have to request a password reset to create it.

    How to reset Jotform account password

    Once you create the password, you should be able to log in with the username or email address and password. 

    Please check and let us know if you need any further asistance.

    Thank you in advance!