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tennisclayAsked on June 3, 2020 at 2:36 PM
Hello, my form gets stuck in processing and does not go to payment due to a pop up disabled. I have tested it through my website and here. A customer has had this issue as well. However it is not a pop up, just a different page It did go through once I removed the pop setting from my browser(Chrome)
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Kiran Support Team LeadReplied on June 3, 2020 at 6:43 PM
As I tried sending a test submission to the form using the direct URL, it redirected to PayPal page without any issue.
It seems that the issue appearing only from the embedded web page. Please share the web page URL where the form is embedded so that we can check further and assist you.
Thanks!