What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms STILL not working

    Asked by ibiz on July 02, 2013 at 11:52 PM

    I don't think you are understanding the problem!  

    I AM GETTING THE EMAILS. I AM JUST NOT GETTING THE CORRECT DATA. I AM NOT GETTING THE DATA MY FORM ASKS FOR.

    I tried your suggestion about changing email notification, but that does not work, either. I am unable to input any data in the CHANGE NOTIFICATION form.

    Look, all I want is for the information from MY form to come to MY email. Instead, I am getting the data from YOUR form, not mine.

    Emails notification form email problem email notification
  • Profile Image
    JotForm Support

    Answered by liyam on July 03, 2013 at 12:29 AM

    I've noticed that you've been starting different threads.  Please stick to one thread to prevent confusion and so for your case to be handled properly. 

    Thank you.