Upload space full: how to free up it

  • Profile Image
    slmd
    Asked on June 03, 2020 at 03:35 PM
  • Profile Image
    Niko_N
    Answered on June 03, 2020 at 07:14 PM

    Greetings,

    I've checked you account usage and it currently uses 100.03 MB upload space from the limit of 100MB for free plan accounts.

    The upload space limit refers to the files uploaded by the users. If the user attaches files to the file File Upload field and submits it, then the size of the uploaded file will be counted to your upload space.

    To free up the upload space, you'll have to delete your submissions. Please follow the steps below:

    1) Download all the submissions just in case you need it for future instances. 

    Reference Guide: How-to-Download-the-Submission-Files

    2) After that, you can go to form submissions and delete the submissions. This will free up the upload space.

    Reference guide: How-to-Delete-Form-Submission-Data

    Please let us know if you have any further questions.