Missing fields in email

  • Profile Image
    Asked on June 03, 2020 at 03:37 PM


    my form is rather large with many entry fields, when i preview the email notification it does not show all the fields. Is there a limit to how many lines can be viewed? 

  • Profile Image
    Answered on June 03, 2020 at 08:15 PM

    Hello @LMLCoke - Could you please try creating a new Email Notification and remove the old one? It seems that you have removed a field in the form that causes the template to contain missing fields:


    Creating a new template will pre-populate it with the updated fields.

    Also, I just saw that the said template is associated with conditions. You need to re-associate the new email template with the conditions once you removed the existing one.

    Please try that and let us know how it goes.

  • Profile Image
    Answered on June 04, 2020 at 12:28 PM
    Thank you very much! I deleted all the conditions and then deleted the notification email and it worked!
    [Coca-Cola Canada Bottling Limited]
    Jennifer Clark
    Coordinator, Administration
    Office: (604) 472-7446
    2450 United Blvd, Coquitlam, BC, V3K 6G2
    This message and all materials included are the property of Coca-Cola Canada Bottling Limited. It is intended for use solely by the individual(s) or entity to which it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any printing, copying, dissemination, distribution, disclosure, or forwarding of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and delete it from your system. Thank you.