For the Hipaa Compliant forms, how can I get the information that they fill out on the forms, are they sent to my account on Jotforms? And is there a

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    allisonville.eyecare
    Asked on June 03, 2020 at 03:40 PM

    For the Hipaa Compliant forms, how can I get the information that they fill out on the forms, are they sent to my account on Jotforms? And is there a way I can get notified right when they are filled out? Also is there any fees to getting these forms or getting the information from Jotforms? Thanks


    Daniel BollierHi

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    EltonCris
    Answered on June 03, 2020 at 08:30 PM

    Yes, you will be notified via email every time you get submissions. By default, no data will be shown on email but you can decide which data you want to show on email by disabling PHI on your form fields.

    You can also login to your Jotform account to view the submissions anytime you want.

    No, there's no fee when you access your forms or your submissions data in your Jotform account. The only payment required is the subscription plan since HIPAA is available only on the Silver and Gold Plan. You can see this on the pricing page here https://www.jotform.com/pricing/.

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    allisonville.eyecare
    Answered on June 04, 2020 at 09:30 AM

    Ok, I see that pricing. But when I signed up for free they upgraded me to HIPAA compliant forms for free. Do I have to pay in the future to continue to have access to these forms that I already created? 


    Thanks, and do you have a phone number support can be reached at? 

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    Anita_K
    Answered on June 04, 2020 at 10:42 AM

    Hi,

    no, you shouldn't lose access to already created forms.

    Unfortunately, we don't have phone support, but we are happy to answer any questions here on the Support Forum 24/7.