Trouble with account

I downloaded the app, created my account and completed verification through a link my employer sent me but after I created the account, I was notified from my employer they're having a problem with the form and they asked I verify on my laptop first then download the app.  So I delete my account and now I am stuck.  Can you send me the steps to fix this problem. Thanks.

Lisa McQuinn

May you please clarify a bit the issue you're facing? 

Is it with the form or do you want to reactivate your account? 

If you're looking to reactivate the account, kindly confirm, so we can reactivate it again.