Account Suspended

  • Bill Elwell
    Asked on June 3, 2020 at 4:34 PM
     
    Hi Kiran thank you for the response. I disabled those forms. I will delete them but I cant get into my account because it is suspended. Please reactivate and Ill delete them
    Thanks 
    Answered by Kiran

    I see that your query has already been addressed on the other thread https://www.jotform.com/answers/2347181. Please make sure that you have removed the guilty fields from the form immediately to avoid any suspensions of your account.

    Thanks!

  • Jed_C
    Replied on June 3, 2020 at 9:36 PM

    Please agree to the terms and confirm here that we can delete the credit card info fields from your forms and we'll reactivate it once we have deleted the fields.

    Looking forward for your response.