Why was our account suspended?

  • Deborah Ditton
    Asked on June 3, 2020 at 5:20 PM

    Hello,

    It shows our account was suspended after we had 3 people apply to be on our board of directors. It was not a phishing scheme. 

    We need to get back to work for our next audition, so we would love to have our account re-activated.

    Thanks!

    Debbie Ditton

    Music Theater West

    President of the Board

  • Jovanne JotForm Support
    Replied on June 3, 2020 at 5:56 PM

    Hi @Deborah, thank you for reaching out to us.

    We are currently reviewing your account, we will get back to you as soon as we have more information

    Thank you for your patience.

  • Jovanne JotForm Support
    Replied on June 3, 2020 at 6:20 PM

    Hi, thank you for your patience.

    As per checked on our review team, we found out that Music Theatre West has a valid website https://www.musictheatrewest.org/.

    In order to reactivate your account, we need proof of affiliation that you are legitimately affiliated with Music Theatre West.

    Send these proofs to reviewers@jotform.com with Thread #2366395 as your subject. We will let you know about the status of your account after a thorough review of your proofs.


  • Jovanne JotForm Support
    Replied on June 3, 2020 at 6:40 PM

    Hi, we got your email and reactivated your account.

    Let us know if you need further assistance.