What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can there be an email sent automatically when emails are put in Bounce List?

    Asked by printspaz on July 03, 2013 at 09:47 AM

    We have an ever growing list of forms and emails using Jotform. Occasionally we check to make sure none of our emails used are on the Jotform Bounce List. Would there be a way to automatically receive an email when an email is put on the Bounce List?

    We love using jotform for our customers and hope to keep growing our company. We would like to continue to use Jotform so a feature to automatically inform us of any bounce list issues would help us very much and also make it easier for everyone at Jotform as well since you wouldn't have to manually check email requests.

    The automatic email wouldn't have to be fancy, we would just need to know what emails were placed on the bounce list and then we can email Jotform support to ask that the email be removed from the list.

    Is there any possibility of this feature being added in the future? Please let us know of any news about this feature.

    Emails email bounce list bounce
  • Profile Image

    Answered by sidharth_kch on July 03, 2013 at 10:51 AM

    @printspaz

    Yes I know how useful it will be if this feature gets implemented. I am creating a feature request ticket and forwarding it to our development team.

    I am not sure when / if this feature will get implemented. We will keep you posted on any updates.

    Thanks,

    Sidharth

  • Profile Image

    Answered by printspaz on July 05, 2013 at 09:33 AM

    Thank you. I noticed this feature was also requested in Decemeber 2012 (not by me). I really think it would help your users and also Jotform.

  • Profile Image

    Answered by sidharth_kch on July 05, 2013 at 09:49 AM

    @printspaz

    You are welcome.

    I have already created a feature request for you. I can't assure you that if this feature will get implemented.

    If there are any updates on this request, you will get the notification via this thread.

    Thanks,

    Sidharth