Payment field: Unable to add more than 492 products in the payment field

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    Asked on June 04, 2020 at 05:39 AM


    I am still experiencing issues adding new items, am still receiving the same error as before.

    Plus whenever I add new items they disappear when I log in or whenever I refresh the page

    Please try to edit and add items on our form from your end to see if you can resolve the matter from your end.



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    Answered on June 04, 2020 at 08:50 AM

    We are sorry for the inconvenience this has caused.

    I was able to replicate the issue. It seems there is a limitation on the number of products to be configured. May we know how many more products you want to add to the payment field?

    Let me escalate this to our backend team. We will get back to you once we have an update on this.


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    Answered on June 05, 2020 at 09:28 AM
    Hi we have over 500 more to add

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    Answered on June 05, 2020 at 10:42 AM

    Thank you for this additional information. I have added it to your ticket.

    We will keep you updated via this support ticket.