Posibility to capture FB messenger ID logged in when a form was clicked

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    Asked on June 04, 2020 at 08:47 AM

    Hi, I am using jotform for order taking, hand in hand with a fb messenger bot. I am wondering if its possible to capture the messenger ID of the user, once they click the form, so that it will also be included in the bundle when i process the form values using integromat.

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    Answered on June 04, 2020 at 10:10 AM

    Unfortunately, we do not have such a feature. But that's a great idea for businesses like yours so I'm forwarding it to our backend team as a Feature Request.

    Kindly note, however, that we cannot give you a timeline for implementation as it would rely on our developers' workload and urgency of other requests. Rest assured you will be notified via this support ticket for updates.


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    Answered on June 05, 2020 at 10:14 AM

    Hi, thanks.

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    Answered on June 08, 2020 at 10:14 AM

    Does your branding on the submit button ang thank you message stays even for a paid user?
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    Answered on June 08, 2020 at 11:55 AM

    Greetings and thank you for your message.

    Your latest question has been moved to a new ticket. You can access it on the following link:

    If you have any questions, please post them in the new ticket. You will receive a reply soon. 

    Thank you for your cooperation.