Appointment scheduling issues

  • cynthiand74
    Asked on June 4, 2020 at 9:34 AM

    Thank you for your help on Scheduling. The scheduling opens up tomorrow for my client so I am hoping I can get these issues resolved as soon as possible. Two problems.

    1) I created 3 schedules on one form: Morning, Afternoon and All Day. I tried to create a condition where “If“ you select mornings, afternoon is still active but All Day goes away. The same would apply for afternoon. When Full day is selected morning and afternoon is hidden. The conditions “if“ doesn't seem to work for scheduling.

    2)

    I have a field that duplicates itself at the bottom of the form (I have read the condition...) in preview but in build, it appears only 1 time.
    Jotform Thread 2367883 Screenshot
  • shiro.ophal
    Replied on June 4, 2020 at 9:51 AM

    Hello!

    It seems you can't use calendars as starting points for conditions. I suggest this workaround to have this fully working:

     

    - Add a single-choice question to choose and make it requiredAppointment scheduling issues Image 1 Screenshot 50

    - Add the following conditions:

    Appointment scheduling issues Image 2 Screenshot 61

    This will hide the calendars that do not match the time period chosen in the single-choice question according to your needs. Alternatively, instead of the last one, you can set two new ones with IS EQUAL TO "Morning" or IS EQUAL TO "Afternoon" as follows (they're equivalent):

    Appointment scheduling issues Image 3 Screenshot 72

     

    Another possible simplification is to replace the single-choice question answers with "half day" and "full day", which would also simplify the conditions:

    Appointment scheduling issues Image 4 Screenshot 83

    Here's a link to a form I made with this working: https://form.jotform.com/201553476470354

     

    I hope this helps! For the field that duplicates itself in preview, I'm not having the issue on the form I cloned from yours. Which field are you seeing twice?

  • Bojan Support Team Lead
    Replied on June 4, 2020 at 11:13 AM

    Greetings and thank you for your message.

    The Appointment field is not possible to use in conditions. One solution to this would be to use the solution shiro.ophal suggested.

    Another solution would be to add the Form calculation field and set its value to be copied from the Appointment field:

    Appointment scheduling issues Image 1 Screenshot 30

    If the Appointment field is empty, the form calculation will be empty. Otherwise, it will have the selected date. You can then use this field for conditions:

    Appointment scheduling issues Image 2 Screenshot 41

    You can always hide this form calculation so it's not visible in the form.

    I have created a test form for you on the following link:
    https://jotform.com/201554861358055

    Feel free to test it or to clone it to your account to see how it's created. You can click here to see how to clone the form.

    Your second question has been moved to the new ticket. Please use the following link to access it:
    https://www.jotform.com/answers/2368180

    You will get a reply to it soon. If you have any additional questions, please post them to the new ticket.

    Thank you for your cooperation. 

  • cynthiand74
    Replied on June 4, 2020 at 2:28 PM
    Thank you
    ...