What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Grid Reports Not Working - Fields Missing

    Asked by markashton on July 03, 2013 at 11:19 AM

    Grid Reports .. are not showing all fields. This is the second time I have noticed it today.

    What is the matter with them??

    Are you aware of this issue ... Pinoytech is ... he fixed my test form rather than the problem at source ?

    Can you advise me please - getting fed up with this buggy c**p

    How many support requests does a person have to put in in a day?

    Thanks Mark

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    Answered by dinesh-it on July 03, 2013 at 11:58 AM

    Hi, You need to select all the fields that you wish to add in the Grid View on the Report Creation Wizard. See the following snap for example.

    While You Create a Report Using Reports->Add New Report->Grid View

    Or Choose an Existing report.



    A Dialogue Prompt you to select required fields to display, as shown below


    Hope this will solve the issue.

    Let us know if you need further clarification.

    We are providing 24/7 Support. There is no limit for user queries. We are more then happy to help you.

    Thank you.

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    Answered by markashton on July 03, 2013 at 12:03 PM

    Respectfully .. I'm miles passed that ... that's the first thing I'd check ....you have a bug with the grid report ... period. That's just error checking for beginners

    I've tested it ... speak to colleague KadeJM

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    JotForm Support

    Answered by Welvin on July 03, 2013 at 01:36 PM

    Hi Mark,

    Your first thread is already forwarded to our developers (http://www.jotform.com/answers/236676). Basically, your are reporting the IP Address is not visible in the Grid Report although you have it selected when setting up the Grid Report.

    If this is another case or another fields are missing. Please let us know what are those, please include the form URL so we can further check. If we'll have enough evidence of that issue or if we can see it to your form or if we can replicate that from our end, we'll forward it to our developers as well.