Wav files not accessible

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    Michel
    Asked on June 04, 2020 at 10:13 AM

    Hello, 


    I've created a survey using the recording option. However the sound files cannot be found on the server, eg https://eu.jotform.com/widget-uploads/voiceRecorder/91675921817366/5ed8b10d01e60_1591259405.wav

    Thanks


    Michel

  • Profile Image
    Anita_K
    Answered on June 04, 2020 at 11:17 AM

    Hi Michel,

    thank you for reaching out to us.

    I was able to download the file by clicking the link.

    Do you get an error message when you do that?

    Looking forward to your answer.