Please save my JotForms

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    Lynn A. Gregory 
    Asked on June 04, 2020 at 11:07 AM

    YESSS - I want to keep my JotForms on my website.  Please confirm that they will stay and not be deleted.


    Thanks!


    Lynn Gregory

  • Profile Image
    Richie_P
    Answered on June 04, 2020 at 12:19 PM

    I'm not sure I understood your question correctly.

    Do note that we don't delete forms in your account.

    May we know if you're referring to the monthly limits?

    For more information regarding limits you can check this link https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits


  • Profile Image
    caprockleos
    Answered on June 04, 2020 at 12:49 PM

    No no - I just don't want to lose your service/my forms. I received a message that my jotforms would expire in 7 days.  Do I need to send more money to keep them on my site???

    Sorry for the confusion.


    Lynn Gregory

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    Kevin_G
    Answered on June 04, 2020 at 03:33 PM

    Your account caprockleos seems to be under the allowed limits and will not be disabled, you can check and confirm your usage following the guide my colleague provided. 

    If you keep getting this alert, provide us the email address where you received it, we will be happy to check it further.