Draw on form doesn't display on chrome or safari on my iPad-which is pretty old I'll admit.

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    David
    Asked on June 04, 2020 at 11:39 AM

    Draw on form doesn't display on chrome or safari on my iPad-which is pretty old I'll admit.

    It works on the iPhone 6 but we need to use it on a tablet.


    I haven't tried it because I don't have one here.

    iOS 9.3.5


    Thanks, I'll try and find my little android table but ut is almost as old.

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    Richie_P
    Answered on June 04, 2020 at 01:16 PM

    May we know the IOS version of your iPad?

    It could be that some scripts may be not be supported in your iOS or safari version.

    Looking forward for your response.

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    Davesh1
    Answered on June 04, 2020 at 01:28 PM
    iOS 9.3.5 (Don't Laugh)
    ...
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    Kevin_G
    Answered on June 04, 2020 at 05:03 PM

    Thanks for the details. 

    I have been testing your form and here are my results: 

    - Using an iPad emulator with iOS 8:

    15913044872020-06-04_14h51_39.png

    - Using an iPad emulator with iOS 13: 

    15913045312020-06-04_15h00_15.png

    It seems like this is a compatibility issue with the old version of iOS, I would recommend you to kindly test with a recent device and see if the problem persists. 

    Let us know how it goes. 

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    Davesh1
    Answered on June 04, 2020 at 09:28 PM
    Thank you sir, *found me creeper digiland android and it works, so new
    machines should be fine.*
    *Thanks, I'm sure I'll have more questions as I move forward. *
    *I have to make a handful of forms for a massage therapist so I'll work my
    way though the set*
    *Have a nice evening*
    *Thanks*
    *David*

    Virus-free.
    www.avg.com

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