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salefAsked on June 4, 2020 at 1:15 PM
Hi folks, I hope this message finds you well,
My name is Julio and I work for a non-profit and we are using Jotform for have student apply for a scholarship. At the last page right before submitting the application, the sign form does not work and I am not sure how to fix it. I will be attaching the URL of the application. Thank you for your help.
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Lorenz JotForm SupportReplied on June 4, 2020 at 4:25 PM
Hi,
I've checked your form using the link you provided, and the signature widget seems to work just fine, I was able to sign the form.
Please provide us more details on how is it not working? is the signature field unfillable?
Also, please try another signature widget like e-signature, let's see if it will work.