How can I fix the glitch on the e-signature at the end of my form?

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    Asked on June 04, 2020 at 01:15 PM

    Hi folks, I hope this message finds you well,

    My name is Julio and I work for a non-profit and we are using Jotform for have student apply for a scholarship. At the last page right before submitting the application, the sign form does not work and I am not sure how to fix it. I will be attaching the  URL of the application. Thank you for your help.

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    Answered on June 04, 2020 at 04:25 PM


    I've checked your form using the link you provided, and the signature widget seems to work just fine, I was able to sign the form. 

    Please provide us more details on how is it not working? is the signature field unfillable? 

    1591301951Screenshot from 2020-06-05 04-

    Also, please try another signature widget like e-signature, let's see if it will work.