How can I fix the glitch on the e-signature at the end of my form?

  • salef
    Asked on June 4, 2020 at 1:15 PM

    Hi folks, I hope this message finds you well,


    My name is Julio and I work for a non-profit and we are using Jotform for have student apply for a scholarship. At the last page right before submitting the application, the sign form does not work and I am not sure how to fix it. I will be attaching the  URL of the application. Thank you for your help.

  • Lorenz JotForm Support
    Replied on June 4, 2020 at 4:25 PM

    Hi,

    I've checked your form using the link you provided, and the signature widget seems to work just fine, I was able to sign the form. 

    Please provide us more details on how is it not working? is the signature field unfillable? 

    1591301951Screenshot from 2020 06 05 04  Screenshot 10

    Also, please try another signature widget like e-signature, let's see if it will work.