Security and Payment

  • Profile Image
    simi.laserdoc
    Asked on June 04, 2020 at 01:57 PM

    Hello, 


    I am using Jotform for my dental practice and I have questions about security. 

    How secure is the platform? 

    Can I only use it so many times before I am charged? 

    Does anyone have access to the information other than myself the creator? 


    Thank you. 

    Silver Dental Centre 

  • Profile Image
    VincentJay
    Answered on June 04, 2020 at 05:09 PM

    How secure is the platform?

    - Please visit our Security page for more information: https://www.jotform.com/security/

    Can I only use it so many times before I am charged?

    - You can use Jotform for free as long as you want. You can also test it as many times as you want. If you need to increase the monthly limits, you can upgrade your account. Please check our pricing page for the monthly limits: https://www.jotform.com/pricing/

    Does anyone have access to the information other than myself the creator?

    - The account owner and Jotform supporters only can view the submissions: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    - Keep in mind that we do not view our user's submission data unless they need assistance or help. 

    - You can also try the Encryption Data feature. Only the user with the Jotform key that can view the submissions. It is an advanced feature so I suggest reading it first before applying it to your form: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Feel free to ask us anything Jotform related. We'll be happy to assist you.

    You can also check our FAQs: https://www.jotform.com/faq/