Products not showing up in Square Payment Method

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    Asked on June 04, 2020 at 02:19 PM

    Hi there - I created a form so that we can sell items to our company employees and while testing last week everything seemed to be working just fine. We even made a purchase that went through. Now when sending out the link, the products don't show up. I did not adjust or edit anything between now and last week so I can't figure out why it's not working. After searching the internet a bit it appears it might be a glitch on the back end. Could you please advise? We really need to get this out today. 


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    Answered on June 04, 2020 at 05:15 PM

    Hi, thank you for reaching out to us.

    We apologize for the inconvenience. We will escalate the issue to our backend team for review. Once we have an update, you'll be notified through this ticket. 

    Thank you for your patience.

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    Answered on June 05, 2020 at 03:28 AM

    Hi @MichellePoliner - We received feedback from our developers the issue is now fixed. 

    Could you please check your form once again and confirm?