Locked out of my account

  • Profile Image
    Brandon Robert 
    Asked on June 04, 2020 at 03:00 PM

    Hello, I'm locked out of my account. I've tried password resets but they are not reaching my email. 


    Can you assist?

  • Profile Image
    Jovanne_A
    Answered on June 04, 2020 at 06:28 PM

    Hi, thank you for reaching out to us.


    Could you please provide us with your username or email address associated with your account? So we could further investigate.



    We are looking forward to your response.