-
moore.pedroAsked on June 4, 2020 at 3:08 PM
Hello,
My signup form keeps having issues and not allow users to add their email addresses. It gives them a block prohibiting them from adding an email.
We tested online and iOS users work fine but our guess is it with the Andriod phones.
Form - https://form.jotform.com/200578881831058
Pedro
Page URL: https://form.jotform.com/200578881831058 -
Kevin Support Team LeadReplied on June 4, 2020 at 6:58 PM
Apologies for the inconveniences caused.
I've tested your form using an Android device and it seems to be working, here is a screenshot about my test:
May you let us know the browser you're using or the device?
You may also try using a different internet connection. I've also cleared your forms cache, kindly test again and let us know if the problem persists.