What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to cancel my jotform account

    Asked by msn.pgn on July 03, 2013 at 02:03 PM

    I need to cancel my account, because every time I want to create a new form it gives me error. Thank you.

    Screenshot
    JotForm jotform account new form style size font
  • Profile Image

    Answered by pinoytech on July 03, 2013 at 02:56 PM

    Hi,

    Sorry for the inconvenience that may have caused. With regards to the issue that you're having with upon creating your form, can you please provide us screenshot of this error for us to investigate the issue?

    What internet browser you are using now? Have you tried already using other internet browser? Have you tried also clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!

  • Profile Image

    Answered by msn.pgn on July 03, 2013 at 04:43 PM

    This is the error every time I want to create a module from google drive:

     

    Screenshot

    Usually I use mozilla firefox, but I've also tried from chrome giving me the same error.

    Yes I have clearing my browsers cache&cookies.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Morian on July 03, 2013 at 06:04 PM

    Thanks for providing the screenshot. Are you having troubles with creating forms in Jotform, though? Please confirm through this thread if you want us to go ahead and cancel your Jotform account. Thanks!

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    JotForm Support

    Answered by jonathan on July 03, 2013 at 06:15 PM

    @msn.pgn

    Hi, I could not find issue with your account. I checked and was able to test logged in using your jotform account and create new form.

     

     

    Can you please also try to re login again using this link instead https://www.jotform.com/login

    Hope this help. Please update us.

    Thanks.

  • Profile Image

    Answered by msn.pgn on July 04, 2013 at 06:51 AM

    I need to create and edit the forms from google drive and there is where gives me always the same  error "User already exists, create a new drive integrated form ... "(view screenshot).

    Please cancel my account, so I can again re-intregrate it with my google drive account.

    Thank You!

  • Profile Image

    Answered by pinoytech on July 04, 2013 at 08:13 AM

    Hi,

    What exactly you mean by "cancel my account"? Would you like us to delete your account msn.pgn?

    Thank you!

  • Profile Image

    Answered by msn.pgn on July 04, 2013 at 09:21 AM

    Yes, please delete my account msn.pgn, so I can again re-intregrate it with a new account in my google drive.

     

    Thank You!

  • Profile Image

    Answered by sidharth_kch on July 04, 2013 at 10:20 AM

    @msn.pgn

    As per your request, I have deleted your account.

    Thanks,

    Sidharth