Scrolling issue on embedded form in Wix

  • PRAPS
    Asked on June 4, 2020 at 4:52 PM
    1) My form has scrolling issues when I select a certain field, it stops me scrolling the page properly. It is almost like it sticks. Can I change something so the focus/selected field stops being stuck? To reproduce, try and scroll after selecting a product option on page 2 of the form.
  • John Support Team Lead
    Replied on June 4, 2020 at 5:02 PM

    I just tried accessing the page on mobile, but I can't seem to replicate it. I was able to scroll the page with no issues. Please see this recording of my test:

    Can you please share with us as well as recording on how it works on your end? You can upload it to a cloud drive (such as Google Drive or Dropbox) then provide the shared link here that we can check.

  • PRAPS
    Replied on June 6, 2020 at 4:50 PM

    Hi John

    This is what happens for me:

    https://bit.ly/2XFPYZO

    It seems to get stuck on whatever field is 'in focus'.

    Any ideas?

    Thank you

    Jonny

  • Jimmy_D
    Replied on June 6, 2020 at 10:23 PM

    Hi,

    What's the model of the device you used to test your form, please? Also, which browser did you use? I just tested the embedded form, and it seems to work flawlessly.

    We look forward to your answer.