Please reactivate my account

  • Profile Image
    Avery Morgan 
    Asked on June 04, 2020 at 05:35 PM

    Accidentally locked myself out by using wrong password to many times.

  • Profile Image
    Kevin_G
    Answered on June 04, 2020 at 10:22 PM

    I have checked your account and this was suspended due to the insurance forms on your account, the suspension was triggered since your account is registered under a free email address which did not allow the corresponding team to verify your activity. 

    In order to reactivate your account, we will need to get some sort of proof about your business, you may either provide us any documents or email us from a corporate email address (i.e: user@mycompany.com) to support@jotform.com, you can also use this ticket ID on the subject as reference: 2369164

    Let us know via this ticket once you've sent the email so we can check it. 

    Thanks.