Form gets a white screen and does not load.

  • Sophia
    Asked on June 4, 2020 at 5:37 PM

    Hi I am trying to create a form and it gets to the last page (recapture/ check you’re not a robot) and it just goes to a white screen and does not load. Very frustrating I hope you can help x

  • Jed_C
    Replied on June 4, 2020 at 9:56 PM

    To clarify, are you having an issue in the form builder or when filling out your form? I just tried your form and I was able to submit it.

    1591322139Thank You! Google Chrome 202 Screenshot 10

    If you are having an issue when building a form in the builder, please try the suggestions below.

    1). Clear your form cache and browser cache.
     
    2). Try using other browsers
     
    3). Try incognito mode (if using Chrome) or private browsing (if using Firefox).
     
    Let us know how it goes.