Form is not allowing for submissions

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    Asked on June 04, 2020 at 07:41 PM


    We have received an email from one of our students who is trying to fill out our JotForm. 

    I am quoting the student who says "It's a technical error and it won't allow me to submit it. I have tried all different internet browsers.. What should I do? "

    Thank you,

  • Profile Image
    Answered on June 04, 2020 at 11:20 PM

    I just tried cloning your form and made a test submission to it, however, I wasn't able to replicate the issue. Please refer to this recording of my test: 

    May we know what specific error message is your students are receiving so we can check?

    Also, can we make a test submission to your form, and let's see if we'll be able to experience the same issue on our end?