Please reactivate my account

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    Asked on June 04, 2020 at 11:56 PM
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    Answered on June 05, 2020 at 02:55 AM

    Your account is suspended because your Memberships payment authorization Form is used to collect credit card info with plain text fields which is against our Terms of Use

    Phishing. You agree that Jotform Inc. may terminate your Jotform Service immediately if a form’s purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    If you want to collect payments you need to use one of our payment integrations. 

    Mastering Payment Form Integrations with Jotform

    Setting Up Your First Order Form

    We can activate your account only if you agree with our Terms and allow us to delete the guilty fields. 

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    Answered on June 05, 2020 at 09:28 AM
    Yes. Please I’m agreed. Please reactivated
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    Answered on June 05, 2020 at 10:31 AM

    I have deleted the offending fields and reactivated your account. So, you can now login again.

    Let us know if you need any further assistance.