Autoresponder and setting to send Original PDF with submission data

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    JMVigorito
    Asked on June 04, 2020 at 11:57 PM

    Hello, I have built two forms on the platform, and in one form I have the option in autoresponder to send the Original PDF with submission data, and in the other I do not have this option. Am I missing a setting somewhere that allows the feature to exist in my second form?

    Thanks, screenshots below and form links for reference.

    https://form.jotform.com/JMVigorito/goodwill-new-hire-packet-ohio

     1591329603Form 1.PNG

    https://form.jotform.com/JMVigorito/orientation-signature-documents

    1591329522Form 2.PNG

     

     

  • Profile Image
    Vick_W
    Answered on June 05, 2020 at 03:32 AM

    Hey there!

    Happy to help you today.

    I would like to suggest you to delete your existing autoresponder notification and create a new one and see if that works for you.

    Looking forward to your reply.

    Thanks.