Compositions disappearing

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    kekopro
    Asked on June 05, 2020 at 12:00 AM

    Every time I go to compose a message or e-mail to a registered student, if I click to another tab in my window or even move my cursor too far (without clicking), the whole message window disappears and my composition is gone.

    Am I missing something? Is there an update I need to run? I'm using Chrome as my browser and it is up to date.

    Please let me know how I can fix this as I have now spent a couple hours trying to communicate with people only to have every single message disappear. I don't have a screenshot of the issue because it keeps disappearing.

  • Profile Image
    ashwin_d
    Answered on June 05, 2020 at 04:40 AM

    I am not sure if I have understood your issue correctly. Do you mean to say that when you input in form fields and then go to another tab, the input data is cleared automatically?

    I would suggest you to please share a screenshot of the page where data is getting cleared and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.

  • Profile Image
    kekopro
    Answered on June 05, 2020 at 06:28 PM
    Hi sorry. We were working on a different platform and got confused. Didn’t
    mean to send that to you guys.
    ...